Shipping + Returns + Jewelry Care
----------PRODUCTION TIME + SHIPPING INSIDE USA------------
*BECAUSE EACH ITEM IS HANDMADE JUST FOR YOU FOR MADE-TO-ORDER OR SEMI-CUSTOM ITEMS, IT CAN TAKE UP TO 1 to 2 WEEKS OF PRODUCTION TIME (EXCLUDING WEEKENDS AND HOLIDAYS). IF NEEDED SOONER PLEASE MENTION IN REQUEST AND WE CAN NOTIFY YOU OF EARLIEST PRODUCTION COMPLETION DATE.
***FOR LIMITED TIME, FREE STANDARD SHIPPING WITHIN THE UNINTED STATES***
---USPS FIRST CLASS--
1 to 2 DAYS FOR SHIPPING ON PRE-MADE ITEMS
+ 2-7 BUSINESS DAYS DELIVERY
---PRIORITY FLAT RATE---
1 to 2 Days To Ship + 1-3 BUSINESS DAYS DELIVERY (subject to rush delivery cost)
*NOTE: At this time we are only shipping within the USA and Canada through the website.
However, email for special request and we may be able to ship internationally based on a case by case basis and shipping fees.
----------PRODUCTION TIME + SHIPPING INTERNATIONAL (TO FOLLOW)---------
***All items are Final Sale***
ALL items and Semi-Custom Orders are FINAL SALE. No Refunds or exchanges. Please make sure your measurements are accurate at time of order. "How To Measure" is listed under the Custom Orders tab for your reference.
***CARING FOR YOUR JEWELRY ANd NATURAL CRYSTALS***
Always put your jewelry on last to avoid contact with sprays, perfumes, and lotions.
To maintain the beauty of your jewelry, store pieces dry in a separate pouch or box to avoid scratching.
Things to avoid:
Avoid long term exposure with salt water, chlorine (swimming pools), chemical cleaning agents or treated cleaning clothes. Know if your pieces are Gold Filled or Gold Plated. "Gold Filled" pieces won't chip or fade like some "gold plated" items possibly can. However, taking precautions are best to ensure they last a lifetime.
Many chemicals for cleaning jewelry are somewhat abrasive and can cause color alteration. Using warm water with a soft cloth is the best thing you can do to maintain the beauty of your jewelry and natural crystals. *Sterling silver works well w/ warm water, baking soda, and a soft cloth to remove oxidation.
Note, the natural crystals in your pieces are unique and no two stones are exactly the same, so slight color variations and imperfections are completely normal which make your pieces special and one of a kind.
*Energy Cleansing: To cleanse stagnant energy that may accumulate over time with natural crystals, many incorporate the use white sage called "smudging". Click Here for more information on smudging crystals.
Please feel free to contact us if you have any questions regarding any of our policies.